Company Policies / Terms
Cleaning To You clean teams will appreciate the value of your house and business. Therefore, both parties for customer and business satisfaction, please read the Terms & Policies as below:
House Cleaning Service will be in professional way, full of safety with trust for your coverage satisfaction.
Payment for Services
If you do cancellation or reschedule your cleaning house services, please give us at least 24 hours notice, once we receive your reservation. This is very important for us to reschedule or accept other client order.
Refunds
Cleaning is subjective services, we cannot accept refund payment to our customers. However, we try to give 100% focus. If you not satisfy with our service for any reason, please feel free to contact us 24 hours and we will come back to clean your areas on the part that you not satisfy with no cost.
Sickness
If you or any of your family have decease that can effect other, we will consider and accept for reschedule cleaning time after everything is healed. This for everyone safety.
Policy Privacy
We will not share any information to other parties about our client. Our Clients Privacy is most important for us.
House Cleaning Service will be in professional way, full of safety with trust for your coverage satisfaction.
Payment for Services
- Payment for clean services start when the job is fully finished.
- For Payment by package, our clients need to pay downpayment 50% and the balance payment end when all the package is done.
- Our parties accept in cash term and bank-in to our Maybank account. Receipt will issue after receive payment.
- For your attention: When we reach to clean up and no payment be made, we will contact you as soon as possible for the online payment. If you cannot make payment, we will need to reschedule for yor application.
If you do cancellation or reschedule your cleaning house services, please give us at least 24 hours notice, once we receive your reservation. This is very important for us to reschedule or accept other client order.
Refunds
Cleaning is subjective services, we cannot accept refund payment to our customers. However, we try to give 100% focus. If you not satisfy with our service for any reason, please feel free to contact us 24 hours and we will come back to clean your areas on the part that you not satisfy with no cost.
Sickness
If you or any of your family have decease that can effect other, we will consider and accept for reschedule cleaning time after everything is healed. This for everyone safety.
Policy Privacy
We will not share any information to other parties about our client. Our Clients Privacy is most important for us.